Keep the window. Fix the problem.

A window that catches, rattles or will not close properly deserves a closer look before you replace it.

Illustrative white window handle and frame — ILLUSTRATIVE IMAGE · NOT COMPLETED WORK

A LITTLE CLARITY

A handle that won’t cooperate

Note whether it is stiff, loose or turns without opening the window. Avoid forcing it; describing what moves helps narrow down the next step.

A gap you can feel

Tell us where the draught seems to come from and whether the window closes evenly. Hinges, seals and alignment are different issues, so don’t assume it is the glass.

A window that won’t close

Say whether it can be secured and whether the issue started suddenly. This demo cannot arrange urgent help; if your home cannot be secured, contact an operating local service directly.

Does every faulty window need replacing?

Not necessarily. The condition of the frame and the fault need checking first. A repair may be an option; it cannot be promised from a description alone.

YOUR NEXT STEP

A small repair or a fresh start?

Begin with what you have noticed. You don’t need to know the name of the part.

Tell us about your window