Contact route

Request a site visit, make-safe call or survey route.

Use the triage form below to outline the issue, urgency, access and protected-tree status before calling or arranging a site visit.

Before you take photos

Stay clear of hung-up limbs, traffic, overhead services and unstable branches. Photos help only when they can be taken safely.

Tree-work triage

Tell us what is unsafe, overgrown or protected.

Share the issue type, urgency, location area and access details so the right route can be planned before anyone approaches the tree.

Photo guidance: take photos only from a safe distance. Do not stand under hung-up limbs, near traffic or beneath damaged branches.
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